Project Management
Technology Support Service
Save time and money with our IT executives and IT devices across major OEMs Multi-Vendor Hardware and Software Support Services Aimplify IT support management by streamlining by major OEM and vendor Contracts to a single vendor with the expertise to care for all your technology support needs. Improve availability, resolve issues quickly and reduce outages across your entire IT environment with Optimizing Cost Innovation, agility and technology Infinity ITNOW’s Technology Support Services is modernizing IT support for the future, with state-of-the-art, advanced technologies to help simplify your IT support management and dramatically expand and extend new value to your business growth.
Technology Consulting and Services
Technology will never stop evolving, So having an innovation advisor on your side is vital: to tailor a strategy that fits, and to uncover the right tech for your toughest business problems—no matter the industry. Our technology consulting services help you steer your transformation with the latest technology, design thinking and agility, while also energizing your legacy systems—at a pace that’s right for your business
Network Infrastructure
Infinite ITNOW consults with your business to design and implement strategic solutions that are secure, reliable, and compatible with future technologies. Working with best in class partners such as Sophos, Cisco, Microsoft, Datto, Dell and many more, we offer integrated products that combine advanced technologies such as servers (both premise based and virtual), storage (sized appropriately for your needs), routing, switching, security, and a host of other disciplines. Our team uses network discovery tools to identify areas of strength and improvement in client environments. From there we design secure, resilient and redundant networks that insure that our partner’s infrastructure matches with their business goals and objectives.
Server Management Service
Managing a server is time consuming. Whether you are an expert or a newbie, that is time you could use to focus on your business. Leave your server management to us, and use that time to focus on the growth and success of your business. Server Management & Monitoring:- Procurement of Server, OS Installation support, Initial system tuning & hardening , Regular server updates Backup Mechanism implementation, Regular server updates, Security audits & hardening Performance tuning, Hardware fault resolution, User management, IT application deployment support in the support.
Security & Wireless
Infinite ITNOW understands that sound security practices and compliance are the backbone of any organization. Security compliance regulations are demanding more of businesses every day and security is no longer a “set it and forget it” task. Consequences for non-compliance across all industries–most notably healthcare (HIPAA) financial (SOX) retail (PCI), education, etc.– are becoming more serious and cause a greater need for tailored security strategies. At Adept Solutions, we work with our partners to understand their business practices and implement security best practices to ensure they are compliant with industry specific regulations. In the wireless arena, we continue to partner with companies like Sophos, Ruckus, Cisco and Datto to provide a wide variety of robust wireless solutions.
Virtualization, Storage & Server Consolidation
As business and technology evolve, there is a greater need to leverage technology in more efficient ways. As an organization grows, the need to protect critical data increases as does the requirement for data storage. Business applications may require dedicated server resources and redundancy becomes more important as downtime becomes costlier. We understand the challenges of complex computing needs. By leveraging virtualization technology, and increasing bandwidth resources, we are able to help our clients consolidate their physical server environments, increase redundancy and storage capacities and leverage both premise and cloud-based solutions to meet the needs of their businesses both today and in the future.
Cloud Services
Cloud Service
Expert guidance, Infrastructure Build support and managed services to help you simplify and accelerate your journey to cloud (Bold & Big font) Cloud services from INFINITE ITNOW can help your organization to obtain business objectives by building, deploying and managing workloads on cloud environment integrated with your traditional infrastructure. Our competency and processes help you build a complete, security-rich cloud Infrastructure that creates new worth for your business. Integrate and more effectively manage your cloud and traditional infrastructures. Get the scalability you need and minimize infrastructure cost and complexity.
Microsoft Office 365
Infinite ITNOW an authorized Microsoft Office 365 provider. This is an easy way to make the transition to Cloud computing. Our team is trained on the various flavors of Microsoft’s Office 365 offering and has installed and converted many users from on-premise to this cloud solution. We will consult with your company to tailor the right Office 365 solution for your needs
Cloud Backup and Disaster Recovery
Infinite ITNOW offers cloud based backup and disaster recovery options for your valuable data. Our backup service delivers unparalleled data protection and business continuity. The service combines powerful imaged based, bare metal backup software that can be paired with a powerful on-site appliance that provides both local and off-site data protection. Companies that lose data or even entire servers can be restored and back online with lightning speed. We can design a secure, redundant backup strategy for your company.
IaaS (Infrastructure as a Service)
For decades, most businesses relied on an in-house server, or group of servers, as the central processing power of their company’s local or wide-area network. While these networks worked well, they required continual support, continual care and feeding from a refresh and upgrade standpoint. Today, Adept Solutions Project Team will consult with you to design infrastructure in the cloud that will operate seamlessly and provide you better resiliency and redundancy. Additionally, you can easily add or reduce processing power, data storage, memory and bandwidth. Infrastructure as a Service simply means having the flexibility and agility to harness data center infrastructure and use it as your own. Free yourself from the cycle of designing and refreshing a premise based infrastructure with a powerful and flexible Cloud based infrastructure for your business.
Managed IT Services
Proactive System Care
We focus on ensuring that nothing breaks. Our 24/7 monitoring system generates immediate alerts for critical issues, warning us that something is failing, filling up or running near capacity. This allows us to take action before a problem impacts your business. Regular health checks and tune ups for servers and workstations, both remotely and onsite, help keep systems running smoothly. Anticipating problems before they become problems can save you time and money.
User Support
We focus on two objectives:
1) to keep your team working at the highest possible level and
2) to exceed all expectations for service. Most issues are resolved remotely, with onsite service scheduled as necessary.
Our Adept Connect Desktop Icon means quick support is just a couple of clicks away. You have fast, unlimited support service, whether you have 1 or 99 questions a month.
Laptop / Desktop Management
From product acquisition to disposal, our technicians can support the entire life-cycle of your IT assets, providing customized desktop services based on the nuances of your environment and the technical capabilities of your end users. We leverage these desktop support services, knowledge and expertise to drive improvements and efficiencies for our clients. Moving to a new office? Rolling out a new operating system? Our technicians can provide computer desktop support to help you deploy new equipment, cascade older machines, install software and hardware, and transfer data. We document each process to ensure consistency and accuracy. We even train the end-user on any and all changes made. We Deal with IT Asset Tracking , Operating System Upgrades, Migrations & Support , OS Image Management , Anti-Virus & Security Management Hardware & Software Roll-outs , Backup management
Vendor Management
Organizations work with an increasing variety of technology-related vendors, but those vendors tend to deflect blame and refuse to work as a cohesive technology team. As your IT partner, we communicate with all of your technology vendors and manage those gaps in communication. We facilitate vendor relations to get your applications running smoothly, take care of change requests, and ensure your software has the latest required updates.
Compliance Management
We remove the mysteries of compliance requirements by providing management of IT reporting and auditing to help meet common regulatory standards such as HIPAA, PCI, SOX, etc.
Business Continuity
It’s not a matter of if you lose your data, only when. Data loss is inevitable. So, how do you get data back and keep working? Adept Solutions offers a hybrid on-site/off-site cloud backup solution that is monitored 24/7, and regularly tests your data restoration to ensure business continuity—whether due to a cyber breach, natural disaster or man-made error.
Strategic Planning
We work to understand your business and goals. Then we help manage and guide your technology decisions or will be a resource to your in-house IT staff. Just like having a full-time employee, your VCIO will call you to review the ongoing health of your network. You can discuss strategic growth plans and additional ways that your business can leverage technology in an Annual Business Review. Each year we’ll work with you to establish an annual Technology Plan to forecast your hardware and software requirements and establish a technology budget. Our technical knowledge and third-party objectivity can help you simplify and streamline your infrastructure to enhance performance and cut unnecessary costs. Our goal is to be one step ahead of your strategic plans.